Timely and Responsive:
- We maintain open and timely communication with our clients.
- We respond to client phone calls received during business hours on the same day.
- We respond to emails by the end of the business day or the following morning.
- We provide timely updates if any outside factors delay investigation or reports.
- Investigative reports are delivered upon completion of an investigation.
- We update ongoing investigations regularly.
Thorough:
- We provide a thorough investigation and work product.
- We believe that when it comes to our work, working smart is working thoroughly.
- We believe our work product is the measure of our success.
Experience:
- We provide you with over ten years of experience.
- Our experience and attention to detail allow us to provide you the support you need.
- We stay current on the ever-changing laws.
- We comply with best practices.
- We are dedicated to protecting our clients’ best interests.
Professional:
- We perform our duties while maintaining high ethical standards and a professional code of conduct.
- We operate within the law in all aspects of our endeavors.
- We operate honestly and transparently with our clients.
- We will never deceive our clients about our abilities or the results of our efforts.
- We are committed to providing excellence and high-quality services.
- We respect our clients’ needs and provide an investigative process that ensures we represent our clients to the fullest.
- We have a passion for our work, which drives us to excellence.
- We are a licensed and insured private investigative agency.
Our Work Product:
- We carefully plan and execute every investigation; we do not take shortcuts.
- We provide our clients with a quality work product that communicates the facts concisely and clearly.
- We will never succumb to quick and easy conclusions at the expense of accuracy and quality.
- Our reports are professionally written and formatted to include accuracy and completeness.
- Our reports will be ready for presentation in a trial.
